Delivery Policy

Need your products tomorrow? Order before 2.30pm for Next Day Delivery!

 

Kwikpac offer NEXT DAY delivery as Standard and it’s FREE when you spend over £150

Standard Delivery

Kwikpac offer same day despatch and next day delivery as standard on orders placed before 2.30pm and delivered to addresses within Mainland UK. Deliveries to some areas of Scotland (the Highlands and Islands), offshore UK, Northern Ireland and the Republic of Ireland may take longer so please allow 3-5 working days for delivery to these areas.

Our standard next day delivery service is FREE if your order value is more than £150.00 (excluding VAT). If your order value is less than £150.00 a standard delivery charge of £10.00 + VAT applies and will be added to your basket at checkout.

How our delivery works:

Monday - Thursday: order before 2.30pm and we’ll aim to deliver the next working day.
Friday: order before 2.30pm and we’ll aim to deliver your order on the following Monday.
Weekends: order after 2.30pm Friday or on Saturday/Sunday and your order will be processed on the following Monday and we’ll aim to deliver the following Tuesday.
We do not deliver on Saturdays or Sundays or on Bank Holidays.

Delivery Upgrades

If you need your order by a certain time you may be able to upgrade your delivery to Guaranteed Next Day AM Delivery or Guaranteed Next Day Before 9.30am Delivery. Please contact our sales team on 01592 650700 to discuss which options are available and the additional charges for this delivery service.

If you would like a Nominated Day delivery to help you plan ahead please call us on 01592 650700 to determine if this service is available.

Stock Availability

We endeavour to ensure stock availability of our online product range at all times. However, if there is a stock shortage that affects your order, we will notify you of the delay and dispatch your goods as soon as possible.

Please Note:

We use a national carrier to deliver the goods. This will be a parcel carrier or a pallet carrier depending on the volume of your order. Please be aware that we make deliveries to the front door of ground floor locations only, or a loading bay. If your order is bulky we will likely deliver it on a pallet. If you cannot accept delivery of a pallet please let us know when placing your order, either on the phone or by typing ‘Pallets cannot be accepted’ in the delivery instructions box in your online basket. Please also use this box to provide us with any other relevant information, such as business opening hours or accessibility issues.

We do not deliver to PO Box or BFPO addresses.

Although we aim to deliver goods next day, we feel obligated to say that our delivery service in the UK may be between 1 to 3 business days, in the unlikely event of there being an issue with our courier.